Thank you for choosing our services. We strive to provide the best possible experience for our customers. However, if for any reason you are not satisfied with your purchase, we offer the following refund policy:
Service Refund Policy:
For services that require an initial deposit, the deposit amount of 35% of the total service package price is non-refundable. Once the service has been provided, the transaction is considered final and no refunds will be issued for completed services. Any consultation calls that have been completed are also non-refundable.
Product Refund Policy:
If you are not satisfied with a product that you have purchased, you may request a refund within 30 days of the purchase date. To be eligible for a refund, the product must be returned in its original condition and packaging. Once we receive the product, we will inspect it and notify you of the status of your refund request.
Please note that shipping fees for returned products are the responsibility of the customer, unless the product was defective or damaged upon receipt. Refunds will be issued in the original form of payment.
If you have any questions or concerns regarding our refund policy, please contact us at firstname.lastname@example.org